Refunds
Puck & Abby will issue a full refund for merchandise returned within 14 days of the original purchase date.
Returns received after 14 days will not be accepted. Puck & Abby offers free returns on all regular price merchandise.
Contact robin@puckandabby.com for your return and a label will be emailed to you.
Merchandise must be returned in the same condition it was received.
*No returns are accepted on special orders
If the item you receive becomes defective thru normal wear and tear,
please contact robin@puckandabby.com. We will accept returns on items that become defective within the first 30 days of ownership. If the return label that we send with your original order is not used, the return will be at the buyers expense.
* Puck & Abby will not accept returns on merchandise that was washed, worn or damaged after purchase.
* All sale items are FINAL SALE
* All sale items are FINAL SALE
* We reserve the right to deny a refund if the merchandise does not meet our return policy requirements.
Refunds are issued once merchandise has been received and inspected. Refunds will be issued for the amount of the purchase plus any applicable tax will be made according to the original method of payment.
Address for Puck & Abby returns:
16 Priest Road
Berlin MA 01503
Questions:
Please email us at contact@puckandabby.com
Refunds are issued once merchandise has been received and inspected. Refunds will be issued for the amount of the purchase plus any applicable tax will be made according to the original method of payment.
Address for Puck & Abby returns:
16 Priest Road
Berlin MA 01503
Questions:
Please email us at contact@puckandabby.com